In case of any emergency on the road, dial the single emergency telephone number *2323 and call the traffic safety inspector service. A specialist will assess the situation and provide necessary assistance; inter alia, (s)he will send a traffic safety inspector to the accident site if necessary.
While waiting for the traffic safety inspector, please get out of your vehicle and go behind the barrier. This is necessary for your safety, since a large number of accidents occur because a car collides with a vehicle that doesn't move.
The Traffic Safety Inspector will assess the situation and provide all necessary assistance for free:
- siting the area;
- helping with vehicle repair;
- helping to reach the nearest gas station;
- helping you to reach the nearest safe place.
- siting the area;
- providing first medical assistance;
- taking the necessary photos of the scene;
- preparing documents according to the European Accident Statement.
On toll sections of M4 Don highway you will find emergency road terminals marked SOS every 2-3 km.
In the event of emergency, you can contact our Traffic Management Center. Please try to give relevant information about your location and our operator will assist you. If necessary, an operator will call in:
- Traffic Safety Inspector
- Recovery Service Provider
- Emergency services.
Attention! Emergency road terminals are located on both sides of the carriageway, so do not cross the highway, otherwise you will expose yourself to danger.
In case of vehicle breakdown, please contact the operator by calling the unified emergency phone number *2323. The operator will send the recovery service, which will tow your car to the nearest safe place for free.