In 2022 UTS traffic safety inspectors provided help to 52 969 drivers on the toll sites of the roads, operated by the company, which was 4% more than a year earlier in 2021. On M4 Don 27 483 people asked for assistance, on M11 Neva – 23 797 drivers and on M3 Ukraine – 1 689 users.
As in previous years the majority of requests concerned vehicles breakdowns (31 thousand calls) and lack of fuel (10,6 thousand calls). By the way, most often the users of the M4 road ran out of fuel - their appeals account for 60% of the total.
2 485 times traffic safety inspectors helped drivers in case of traffic accidents or emergency stop, and 90% of all such requests were on the M11 Neva Road. Many drivers on the M11 still stop to rest on the emergency lane, although only the section from Moscow to Novgorod, operated by UTS, is equipped with 50 comfortable rest areas.
Also among other common calls of traffic safety inspectors was the presence of pedestrians on highways. Only in 2022, UTS specialists saved the lives of 583 pedestrians who were moving along the roads, violating prohibition 16.1 of the traffic rules of the Russian Federation.
“We observe the increasing trend in contacting UTS traffic safety inspectors. Compared to 2021, the number of calls on all roads operated by the company increased by 4%, largely due to the M11 road, where calls increased by 10% over the year. The trend, on the contrary, occurred on the toll sections of the M3 road, which are considered one of the quietest - there the number of applications has decreased. We attribute these figures to the increase in traffic on the road due to the development of domestic tourism, as well as to the increased awareness of drivers about the service of traffic safety inspectors”, - commented UTS General Director, Oleg Trofimov.
We remind you that UTS traffic safety inspectors’ service on toll highways is available at the single number *2323. All the calls and traffic safety inspectors’ assistance is free of charge.