UTS LLC is involved in electronic toll collection providing services at Points of Sales regarding M11:15-58 or T-Pass transponders.

The functions of employees in Ponts of Sales include: 

  • conclusion of transponder sales agreements with or without the interoperability service;
  • transponder selling or renting;
  • customers' accounts management (account replenishment, detailed monthly report, invoicing, etc.);
  • informing the customers on their account balance ;
  • provision of information on tariffs for various vehicle categories and on discounts granted to transponder users;
  • provision of information about the toll highway section route, including information on the entry and exit points, toll plazas, and the alternative toll-free routes;
  • management of all types of application services, grievance and suggestions feedback within 10 days, etc.;

Call-Center operations include:

  • answering phone calls in order to provide general information;
  • transferring traffic safety calls to the Traffic Management Center;
  • managing and transferring users' grievances to relevant department for written response preparation.