21/12/20
Changes in the points of sales operation on holidays

On December 31, 2020 and January 1, 2021, points of sales as well as call centers will operate in the following mode:

Section15-58 km on M11 Neva highway:
December 31, 2020 from 06.00 to 19.00.
January 1, 2021 from 10.00 to 22.00.


From January 2, 2021, the work of points of sales and call centers will resume in the usual mode from 06.00 to 22.00. The support hotline will continue to work around the clock.

Sections 58-545 km on M11 Neva highway:
December 31, 2020 from 09.00 to 18.00.
January 1, 2021 from 12.00 to 18.00.

From January 2, 2021, the work of points of sales will resume in the usual mode from 09.00 to 21.00. Call centers will continue to operate around the clock.

Sections from 124 to 194 km on M3 Ukraine highway:
December 31, 2020 from 09.00 to 18.00.
January 1, 2021 from 12.00 to 18.00.

From January 2, 2021, the work of points of sales and call centers will resume in the usual mode from 09.00 to 21.00. Call centers will continue to operate around the clock.

Sections from 225 to 715 km on M4 Don highway:
December 31, 2020 from 09.00 to 18.00.
January 1, 2021 from 12.00 to 18.00.

From January 2, 2021, the work of points of sales and call centers will resume in the usual mode from 09.00 to 21.00. Call centers will continue to operate around the clock.

In addition, on all roads and sections the procedure for crediting bank transfer payments for legal entities is changing: payments made on December 30, 2020 will be credited on December 31, 2020. Payments made during the holiday period (from 31.12.2020 to 09.01.2021) will be credited on January 10, 2021.